Candlewood Suites Macon by IHG

Siri P 2 months ago

Very modern and clean site with nearby restaurants, fuel and retail shoppes. Full size fridge is a lifesaver so you can store bags of ice in the hottest months since there’s no ice machine in the building and the ice maker on the fridge puts out 3 cubes per 10 hours! A minor problem easily resolved as the Kroger 0.6 miles away has cheap bags. Check in was quick and easy, the common areas were clean but muggy in the summer. One elevator that was getting the job done. Hallways were mostly clean except for a pet pooping in the hallway and the irresponsible owner leaving the scene! Pets of all sizes are allowed. The room was more than adequate there was limited bathroom counter space but the shelf below the sink is a big help. Shower had plenty of hot water! Overall this place is an almost 10 with the free parking lot.

Aaron Brown 3 months ago

We need a quick place to stop on the way home. This hotel was an amazingly well put together. The people at the front desk were very delightful. The room was wonderful. We were definitely stop here again.

Marissa 3 months ago

The hotel was in a convenient location, and every staff member we interacted with was friendly and welcoming. At first glance, our room looked clean and smelled fresh. However, after looking a little closer, I noticed several cleanliness issues. I always check hotel mattresses when I arrive and thankfully didn’t find any signs of bed bugs, but I was surprised there were no mattress protectors on the beds. The floors also didn’t appear to have been mopped. It looked like they had simply been swept, with dirt and debris pushed along the edges of the room. The bathroom sink had pink bacteria buildup around the drain, which made me question how thoroughly the sink was being cleaned and disinfected between guests. I understand that corporate often doesn’t give housekeeping staff enough time to thoroughly clean each room, so I don’t necessarily blame the employees. However, that’s still something the hotel needs to address because guests expect rooms to be properly cleaned and sanitized. Overall, the staff and location were great, but the housekeeping and cleanliness need much more attention.